Important Notice:
Due to severe weather conditions impacting FedEx facilities across parts of the Midwest, South, and Northeast, delivery delays are possible. Please check with FedEx for the most up‑to‑date information.

General Shipping

We offer the following delivery options (please note: we do not ship to PO Boxes):

  • 5 – 8 Business Days:
    Shipped via FedEx Ground, USPS Parcel Select, or USPS Priority Mail.
  • 3 – 4 Business Days:
    Shipped via FedEx 2 Day.
    Note: For military addresses (APO/FPO), we ship via USPS Priority Mail. In some cases—especially for remote bases, naval vessels, or embassies—delivery may take up to 4 weeks. If you require this option, please call us at +1 (551) 501-9583 to place your order by phone.
  • 2 Business Days:
    Shipped via FedEx Overnight.
  • Freight Collect:
    If you or your company has its own FedEx account, you may have FedEx bill that account directly. Simply check the box labeled “I’d like to enter my own shipping account information” during checkout and select your preferred shipping method (Ground, 2nd Day, Overnight, etc.). Please note that if your freight charges are not paid directly to FedEx, The Tipsy Cellar reserves the right to:
    1. Bill your credit card for such costs,
    2. Charge a $10 processing fee, and
    3. Prohibit any future orders from being shipped via this method.
      (We recommend that you inquire with your freight carrier for exact charges. Alternatively, you may generate your own shipping labels and arrange pickup from our warehouse.)

Order Processing & Requirements

  • Processing Time:
    Regardless of the shipping method selected, please allow 2–4 business days for order processing. (For FedEx Overnight, orders placed after 12:00 p.m. PST may not be delivered the following day.)
  • Cutoff Time:
    Orders must be received by 12:00 p.m. PST on a business day to qualify for that day’s processing.
  • Delivery Schedule:
    FedEx does not deliver on Sundays and delivers on Saturdays only to certain locations (for an additional charge). For Saturday deliveries, please call us.
  • Shipping Hub:
    Our hub in Carrollton, TX, dispatches shipments Monday through Friday (excluding U.S. holidays).
  • Order Availability:
    Placing an order does not guarantee shipment. We reserve the right to cancel or modify orders based on product availability. Our inventory is maintained at a limited level to ensure freshness, so some items may occasionally be out of stock.

Shipping Cost

Shipping charges are calculated using FedEx and USPS tables based on package weight, dimensions, delivery distance, and shipping method. For example, upgrading from FedEx Ground to FedEx Overnight generally doubles the shipping cost. Because bulk orders (such as beverages and snack products) tend to be heavy, shipping may represent a higher percentage of your total order cost.

Please note: Any shipping promotions or discounts do not apply to items labeled “Ships Fresh Directly from Factory,” as these incur manufacturer‑set fees.

Address Corrections & Delivery Intercepts

  • Address Corrections:
    A fee of $21.00 per package will be charged if FedEx requires an address correction due to an error on your part. These charges will be billed to your credit card.
  • Delivery Intercepts:
    If you wish to reroute a package that has already shipped, a delivery intercept fee of $21.00 per package will be applied and billed to your credit card.

Service Areas – Domestic & International

  • Domestic Orders:
    We currently ship only within the United States and accept orders only from customers with a U.S. billing address.
  • International Orders:
    We do not accept international credit cards or ship outside the United States via our standard process.
    If you wish to purchase from outside our service area, you may:
    1. Place your order using PayPal with a verified U.S. billing/shipping address, or
    2. Have someone in the U.S. place your order on your behalf and then arrange for local pickup or shipment.
      For international orders processed through Customer Care, you will be responsible for all shipping, customs, and duty charges. Payment must be made via wire transfer, cleared check, or cashier’s check. Please call Customer Care at +1 (310) 343‑4099 for further assistance.

No Returns Policy

Once products leave our warehouse, they cannot be returned. This is particularly important for items subject to state and federal regulations (such as alcoholic beverages) and for perishable items. Our Meltable Products Policy applies to all products that may be affected by temperature.

Timely Delivery & Liability

  • Delivery Guarantees:
    We cannot issue credits or refunds for orders not delivered on a specific date unless (1) you notified us in advance of your required delivery date and (2) your order was shipped via FedEx Overnight or FedEx 2 Day. Ground delivery times vary by state, so no delivery date guarantees can be made.
  • Delay Liability:
    The Tipsy Cellar is not responsible for delays caused by factors outside our control, including “Acts of God” (inclement weather, natural disasters), accidents, or third-party carrier delays.

Warm Weather/Summer Shipping

Please review our Warm Weather/Summer Shipping Policy for guidelines on shipping products that may be affected by high temperatures. We are not able to reship items that melt in transit; however, if you followed our recommended precautions (selecting an expedited method and ensuring delivery to a secure location) and your products still arrive damaged, we will refund the cost for the affected items.

ShipInsure Shipping Protection

For additional protection, we offer Route Shipping Protection. Please see our Shipping Questions page for details on how to add this coverage to your order.

Our Guarantee

If you follow our recommended precautions—using an expedited shipping method to a valid business address and ensuring someone is available to receive the package—and your products still arrive damaged (for example, melted due to heat), we will refund the cost of those affected items. Please note that we will not reship products damaged in transit.

This policy is designed to provide clear guidance on shipping practices and expectations while ensuring compliance with regulatory requirements and maintaining the highest standards of customer service.

If you have any questions regarding this policy, please contact our Customer Care team at +1 (551) 501‑9583 or email sales@thetipsycellar.com.

Last Updated: February 10, 2025